Returns & Exchanges
We want you to experience the recovery benefits of OOFOS risk-free, which is why we offer a 30-day return policy on all orders. If you are not completely satisfied with your purchase, you can return or exchange your footwear in any condition within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Select Your Option
Choose whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then securely place your OOFOS in the original packaging or a sturdy shipping box.
Ship It Back
Drop off your package at the designated carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing